Client Zone

Shipping & Returns

Shipping Policy

Processing time

The time we need to prepare an order for shipping varies between items. For details, see individual items.

Estimated shipping times

North America: 3-5 business days

We'll do our best to meet these shipping estimates, but cannot guarantee them.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Return Policy

We will gladly accept returns, cancellations, and exchanges, except in the case of custom merchandise or perishable items.

To cancel an order, please contact us within 6 hours of purchase.

To initiate a return or exchange, please contact us within 14 days of delivery and ship item back within 21 days of delivery. Customer is responsible for all shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.